Rugged Tablets for -20°C Cold-Storage Forklift Operations: Yucheng Case Study

Cold storage is the harshest environment a warehouse tablet will meet. Batteries lose capacity, screens slow down, adhesives fail and ordinary devices shut down in the middle of a task – usually while the operator is standing in the cold air lock with a pallet on the forks.

Harbin Yucheng Logistics runs forklift operations inside a low-temperature warehouse. The company needed a terminal that would keep working at -20°C, integrate with its warehouse management system, and accept the professional barcode scanning modules its differentiated scenarios required. It deployed the TERVEX I10J, mounted above the forklift control console.

Challenge: Repair Costs and No Scanning Module on Ordinary Tablets

The company had been using ordinary consumer tablets on its forklifts. Repair costs were high, failures interrupted work, and - critically - there was no way to add a professional scanning module to match different operating scenarios.

That last point is what made the difference between a device that is merely hard-wearing and a device that actually supports the process: receiving, put-away, picking and inventory checks each need a different mix of scanning, mounting and software behaviour.

Forklift operator in a -20°C cold-store aisle with a TERVEX I10J rugged tablet

Solution: I10J Tablets With Detachable Barcode Module

The I10J is fixed above the forklift control console through a vehicle mount and integrated with the warehouse management system, so operators receive their task instructions from the vehicle itself.

Instead of a paper list, the operator works from the information in the instruction - product name, code, form, quantity and location - and confirms each step on the tablet.

When an instruction is completed it is uploaded to the server over the WiFi LAN. The administrator can then query real-time job records, goods status and warehouse usage information without chasing a shift report.

The integrated barcode module can also be detached and used as a handheld warehouse inventory tool, which turns one device into two roles and removes the need to buy separate scanners for stock counts.

Results: 30% Lower Labour Cost and Zero Low-Temperature Downtime

The I10J can be connected to a barcode scanner through the USB port to scan and confirm the barcode of the target goods, so the closed-loop process runs from task issue through execution to completion.

Employees can query operation records and cargo status in real time, which reduced the customer's labour investment cost by 30%.

Most importantly for a cold-chain operation, the I10J works normally in a -20°C environment. Avoiding low-temperature shutdowns removes the equipment damage and the lost time that come with a device that dies between two racks, and it is what makes an efficient warehouse information layout possible in a freezer.

Hardware: I10J 10.1-Inch Windows Rugged Tablet

  • Intel Celeron quad-core processor, Windows 11 operating system
  • 10.1-inch 1920 x 1200 high-resolution, 700cd/m2 high-brightness screen; 10-point capacitive touch
  • Optional 16GB memory with 128GB detachable SSD for easy expansion
  • 7.4V/5000mAh + 7.4V/860mAh dual batteries
  • Rich interfaces, choose one of four professional QR code scanning modules
  • IP65 industrial-grade protection, 1.2-metre drop resistant

FAQ

Yes. The I10J is designed to work normally in a -20°C low-temperature environment, which is why it replaced consumer tablets that failed or shut down inside the freezer.

The I10J's integrated barcode module can be detached and used as a handheld warehouse inventory tool, so the same device serves forklift operations and stock counting.

Because operators complete the closed-loop process from task issue to upload on the forklift and can query their own records in real time, the customer's labour investment cost was reduced by 30%.